Signature Component

About the Signature Component

The Signature Component allows you to capture electronic signatures on forms when raising service requests. This component can be used on the Customer Portal, the Admin Portal, and within the Mobile App.

Adding the Signature Component to a Form

Add an item to your desired form. Set the Item Type as "Component", and then select "Signature" in the dropdown menu. Please ensure that the Primary toggle is set to "No".

Apply the changes and publish the form.

Once created, submitters will be able to provide signatures on service request forms.

There are options to delete and save after putting the signature within the box. The saved signature will be saved as image files against the service request. This can also be included in Print Report, if the appropriate tag is added.

This will be shown in the summary page as well, in both the Admin Portal and in the customer view.

Note: Only one signature can be used per form. If more than one is used, the original signature will be overwritten.