How do I amend item subscription prices for Contracts? (v9.0 update)

Created by Mark Eves, Modified on Tue, 26 Apr, 2022 at 4:00 PM by Mark Eves

Admin Users now have the ability to amend item subscription prices when extending Contracts.

Note

This is related to Contract extension, which you can read about here: https://itouchvision.zendesk.com/hc/en-gb/articles/360017041717

What steps do I need to take to amend item subscriptions for Contracts?

Go into Administration > Contracts > Templates. Select any existing Contract template, or add a new one.

In the template details, there is a setting to "Allow amend subscription", under the "General" section. Enable this, and save the changes.

Go into the Contracts tab. Select any Contract using this template type.

In the Contract details, there is a new column under the "Item" section called "Amend subscription".

Click on the icon in this column to bring up the following pop-up. Enter the duration for Contract extension - both the pricing and the end date will update accordingly.

Click Confirm and then Save the changes.