This article outlines the enhancements and further developments that form part of the v24.5 release, scheduled for deployment on live MCS systems on 7th December 2024.
If you have any questions regarding this release, please contact [email protected].
| Functionality | Area | Description | Guide |
| GDS v5 Portal | Customer Portal | The portal is now available for testing and deployment with most customers. If you are interested in beginning to test the portal immediately on your demo system, please contact [email protected]. Specific changes included in the v24.5 release:
| Guide |
| Cemeteries module | Cemeteries | Development has continued on the new Cemeteries module, enabling the functionality to be deployed as an end-to-end cemeteries solution. If you would like a demonstration of the solution, please contact [email protected]. | - |
| Task notification dynamic fields | Tasks | You can now use dynamic fields in task Rules to send notifications when an action is taken against a Task. This is especially useful where a Task has been created either manually or through a file import and is not against a Service Request. | Guide |
| Service Messaging | Service Desk | Further development on the Service Messaging functionality. | Guide |
| Attachment icon on Service | Service Desk | An icon will display on service desk to indicate whether a request has an attachment uploaded against it. | - |
| Download email templates | Templates | Users will have the ability to export all their previously configured email templates from the system. | - |
| Contract reference field | Contracts | This will allow the contract reference field to pre-populate where contracts are created by Service Request rules. | Guide |
| Attach documents to contracts | Contracts | When notifying a party on a contract rule, you can attach a contract to emails which can contain QR codes. | Guide |
| Unsubscribe functionality | Notifications | When an email is sent using the Notification > Send functionality, an 'unsubscribe' link will be available in the email footer. This will remove the recipient from the relevant notification group. | - |
| Information module rules | Information | The Information module has been further enhanced by the addition of bespoke rules. The can be set to trigger at different stages of a Information request's life-cycle. | Guide |
| Observation reporting | Observations | A new analytical report has been created for use with Observations. This can be accessed through the Analytics module. | Guide |
| Observation rules | Observations | New rules have been created for the Observations module allowing more control over automation set up for use when an observation has been submitted. | Guide |
| Images against Observations | Observations | Images uploaded against an observation via MobileOps will now appear against the record on a mobile device and the administration portal. | - |
If you encounter any issues during testing, please submit a support ticket using [email protected].
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