You can use your M365 tenant to send and receive emails within your My Council Services (MCS) Platform.
Microsoft Graph APIs are used to facilitate the sending and receiving of emails with the desired domain and mailbox.
The system will send and receive emails using an M365 mailbox (not Shared Mailbox).
All prerequisites and set-up are detailed in this document.
M365 Configuration
The following configuration will need to be undertaken by your MS Entra administrator: -
Enterprise Application .
An Enterprise Application is required within the M365 tenant to ensure the appropriate authentication to receive and send emails.
Within Manage Microsoft Entra ID, go to Enterprise Applications, ‘Create your own application’. Specify option ‘Integrate any other application you don’t find in the gallery (Non gallery)
Once the application is created, assign the appropriate users and groups as required.
Grant the following API Permissions
Manage > API Permissions – configure the following Microsoft Graph permissions :-
Mail.ReadBasic.All – Delegated
Mail.Send –Delegated
User.Read.All - Delegated
Tenant-Specific Policies - please be aware that Conditional Access, Security Defaults, or other custom policies may:
Override or restrict access to Graph API.
Block authentication or token issuance.
If issues occur we may need to review permissions. As recommended, this is a general guideline for permissions and may not be applicable in all environments based on these factors.
Please note Multi-Factor Authentication (MFA)
Can be enabled. This should be Fully compatible with delegated permissions when using OAuth 2.0 authentication flows.
Please note at this point, from App Registrations,
Overview > Application (client) ID
Overview > Directory (tenant) ID
Manage > Certificates & Secrets > Client secrets > Value
MCS - Account Configuration
Go to Administration > Mail > Accounts > Email
The O365 account can must be set as ‘Default’ to allow the sending and receiving of emails for all default emails.
Go to Administration > Mail > Accounts > Email
Enter the email address.
Enter the incoming and outgoing port values will default to 143/587. Incoming and Outgoing Host values will default to smtp.office.365.com.
Set ‘Default’ as ‘Yes’ is you require this email to be the default email for your system. Other mailboxes can be configured here but only one mailbox can be selected as the ‘Default’ for your system.
Service Messaging must be enabled
Set ‘Service Messaging’ as ‘Yes’
0365 tenant details
Add details from the Enterprise application configured to include: -
Directory (tenant) ID
Application (client) ID
Client Secret Value
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