How do I join a Notification Group via Service Requests? (v8.8 December)

The MCS platform now provides organisations with the ability to configure a new "Join Group" plugin on their forms.

This allows users to join Notification Groups at form level, if for example they opt-in for certain services.

What steps do I need to follow to set up the Join Group plugin?

Go into Forms Builder, and select the appropriate form. Add a new Item, set the type to Plugin, and select the Join Group option from the list.

Scroll down to the Advanced section. Select the relevant Notification Group(s), as configured within the Notifications module. The groups selected will display to users opting in.

Save and publish the form.

When filling out this form, the configured Notification Groups will appear for selection. Users can opt to subscribe to one or more of the groups provided, and they will be able to receive relevant updates.

Admin Users can view and manage subscribed groups under user profiles.