Release Notes - v8.9 (19-DEC-2020)

Created by Mark Eves, Modified on Tue, 26 Apr, 2022 at 4:00 PM by Mark Eves

This article outlines the enhancements and new features that form part of the v8.9 release, scheduled for deployment in Live systems on 19-DEC-2020.

Enhancements

Functionality	Area	Guide
Add Profiles to Asset Items	Assets	How do I add customer profiles to Asset Items?
Add Links to Asset Items	Assets	How do I add external links to Asset Items?
Add Locations to Asset Items	Assets	How do I add locations to Asset Items?
Asset Relationships	Assets	How do I view Asset Relationships?
Contracts - Link to Service Requests	Contracts	How do I see Service Requests linked to Contracts?
Google Analytics Enhancements	Admin	Google Analytics Enhancements
News Module in Portal and Contact	Admin	How do I enable the News module in the Customer Portal and Contact Centre?
Repeater Field Date Picker	Admin	How do I set up the Date Picker for a Repeater Field?
Repeater Fields in Assets	Assets	How do I set up Repeater Fields for use in Assets?
Rules - Send Documents in Emails	Rules	How do I set up Rules to include documents when sending emails?
Rules - Update Parent SR Status from Task Status	Rules	How do I set up Rules that update the Statuses of Parent SRs when the Task Status updates?
Service - See users viewing Service Requests	Service	How do I see if users are viewing or editing a Service Request?
Share Service Request as PDF	Service	How do I share a Service Request as a PDF file?

New Features

Functionality	Area	Guide
Analytics Report for MDM	Analytics	How do I create an Analytics Report for MDM?
Customer Plugin	Forms	How do I configure the Customer plugin on a form?
Guest User Plugin	Forms	How do I configure the Guest User plugin on a form?
Join Plugin	Forms	How do I configure the Join plugin on a form?
Multiple Assets Plugin	Forms	How do I configure the Multiple Assets plugin on a form?