How do I configure my Organisation's email address on our system?

Created by Mark Eves, Modified on Fri, 17 May at 4:05 PM by Alfie Jennings

This article explains how to set-up your system, both demo and production systems, with your organisation’s email address.

Go to Administration > Emails > Templates:-

‘From' - this denotes the email address which your system will send emails from. This includes all system emails such as Service Request Admission, Service Request Status Update, De-registration,

‘Reply to’ - this denotes the email address which you want to receive emails to if a Customer or User replies to a system generated email. This is not mandatory.

‘CC’ - this denotes an email address which you want to send/cc: system generated emails to. This is not mandatory. For your Demo system use this field to denote email address to sending emails to for testing.

‘Admin Access’ - from the login screen on the Admin Portal, a person click a button to ‘Request Access’. The email address denoted here will be used to send these requests to:-