Contact Centre (10)

Contact Centre - Recorded Activities and Interactions

Created by Mark Eves, Modified on Wed, 14 Feb at 4:07 PM by Alfie Jennings
Contact Centre - Recorded Activities and Interactions

Created by Mark Eves, Modified on Tue, 26 Apr, 2022 at 3:57 PM by Mark Eves
Release v8.4 (Feb 2020) - Contact Centre Enhanced Search

Created by Mark Eves, Modified on Tue, 26 Apr, 2022 at 3:58 PM by Mark Eves
How do I search for a Customer in Contact Centre? (updated for v8.4 Feb 2020)

Created by Mark Eves, Modified on Fri, 17 May at 3:58 PM by Alfie Jennings
How can I view "Further Information" on Contact Centre?

Created by Mark Eves, Modified on Thu, 22 Feb at 11:10 AM by Ben Hayes
How to configure customer profile alerts via contact centre

Created by Mark Eves, Modified on Tue, 16 May, 2023 at 9:11 AM by Ben Hayes
How do I search for organisations in Contact Centre?

Created by Mark Eves, Modified on Tue, 13 Sep, 2022 at 10:24 AM by Ben Hayes
Viewing Interactions on Contact Centre

Created by Mark Eves, Modified on Fri, 9 Sep, 2022 at 12:42 PM by Alfie Jennings
How do I use the Contact Centre?

Created by Ben Hayes, Modified on Fri, 27 Jan, 2023 at 2:09 PM by Ben Hayes
Searching for people with addresses on contact centre

Created by Ben Hayes, Modified on Tue, 5 Sep, 2023 at 4:07 PM by Ben Hayes