The ability to view interactions against a customer profile through Contact Centre has now been implemented. To access the interactions you simply have to open up a customer profile from within Contact Centre, and click on 'Interaction' under the 'View' tab of the right hand panel.
Clicking on 'Interaction' will bring up a list of the interactions logged with that customer in a clear, concise layout - similar to the alternative Interaction display from within a customers profile on the Community module.
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