Searching for people with addresses on contact centre

Created by Ben Hayes, Modified on Tue, 5 Sep, 2023 at 4:07 PM by Ben Hayes

 

This functionality is to help in the case of multiple same names to identify the correct person against the address. This will only consider the primary address. 

 

  • Go to contact centre –> People
  • Input the text to search the user.
  • The results will display the users in the system with their address in the square brackets beside the name as per the screenshot

 

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