A new variety of the Waste Bookable Item is available known as ‘Day Weightings’.
Day weightings allows the administrator to add a maximum per day weighting threshold. This is used in conjunction with the maximum number of slots threshold so which threshold is reached first, the booking date will be made unavailable for further booking e.g. if there are 12 slots available for the booking day, and a max weight (per day of 200), if 12 customers each book a slot with a item with a weighing of 5, then the slot threshold will be met, if 1 customer books one slot but with a weighting of 200, then no further bookings can be made.
The weighting of each Waste Item must be configured within each Waste Item in the ‘Weighting’ column.
A maximum weighting number per group can also be configured as required.
The flow of the booking is different and therefore uses a different plugin. The flow of the booking is as follows:
- Address is selected (can be pre-populated from the location picker if set as primary), customer clicks "Go"
- Customer can select items, customer clicks next
- On confirmation of the items, the available dates (based on weighting and slot thresholds) are displayed, customer selects date required. Price is also displayed.
- On selecting ‘Confirm’ the booking is reserved within the system for 30 minutes until the Service Request is submitted
How to set-up Waste Booking (Day Weighting) Variety
- Go to Administration - Bookings - Items - Add
- Enter the name for the bookable item, and type as Waste. Select the booking transition from the list and click to continue.
3. The administrator can enter the necessary details as per the requirement.
4. Select the variety as ‘Day Weightings’ from the list.
5. Enter the value for the maximum weight allowed under the bookable item.
6. Save the changes after configuration the details for the bookable item.
- Go into Forms Builder and start configuring a new form.
- 2. When configuring the Item, double-check to make sure the code is set to the following: P_BOOKING_BULKY_WASTE_WEIGHT_PLUGIN
5. Button Text can be configured here which then displays on the plugin within the Form.
It's recommended that you add three hidden Items on the same page as the plugin, or on a page after it, for analytics purposes. By creating three hidden Items with the following three dynamic fields in the "Default value", you can pull through the Start Time, End Time, and Date of the bulky waste booking.
#BULKY_WASTE_BOOKING_START_TIME#
#BULKY_WASTE_BOOKING_END_TIME#
#APPOINTMENT_BOOKING_DATE#
6. Save the changes, finalise the form, and then publish it for use.
7. Customers can now make bulky waste bookings using this form.
Steps for the end-user on customer portal and/or admin user from Service to fill the form-
- Select your address – Enter your postcode and select the correct address. Click on Go button to proceed further.
2. Add your items – Select the relevant groups and items as configured on waste groups. The user can click on ‘Add’, ‘Copy’ and ‘Delete’ buttons to create a new item, duplicate the existing item and remove the item. Click on Next button to proceed further.
3. Select your date – Check the available dates and select the preferred slot.
4. Scroll to check the options below and select the required option
5. Verify the pricing
6. Confirm the booking
7. Once Confirm is selected, the system will reserve the slot for 30 minutes. The service request must be submitted within this timeframe to then secure the booking otherwise the slot will be released.
8. Submit the request for booking
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