How do I set up an Email address to send on behalf of from the system

By default, your system will use the [noreply@mycouncilservices.com] address for sending emails from the system.

You are able to change this address to something more specific to your organisation (e.g. noreply@organisation.gov.uk).

Please ask your IT department to do the following:

1. Include our domain in your SPF record ... "include:mycouncilservices.com"

2. For DKIM, add a TXT record with "itouchvision" as the DKIM selector, and use the following public key value (triple-click on the text below to select all of it, then use right-click or CTRL-C to copy):

• k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAvd8gSuuAgwjVmHJ28RMZqjvSR+TsG0eY2Hfg3jFIvi0BGof2jRl9VB522/NNHGzb1BIHVAR7UfyrUvqxe3nkiuwarE0QnYC1bjORH/BNHP2IxaqKbu0o+aTRmdJH5JpxiSnBzq5Lhi/El1zjJo7rGSKTby56ddqs1mzvzImdQhOAnlznM8dx89VdzNEYinq5aslEKq0Tx/cgPxqZBSobMXiGou2+ETFBXZDfojuWcuuId1Rnel2XrN9Ei0A/k9BmGfX/iE2eNRjcDPo7naqvSdZYISVT53ImhBlwCLSSlUFQumopHI0hg2XTWrBrfKF9p1h3pZzmefvXW0LTkdfb5QIDAQAB;

Once you have configured these settings, go into Administration > Mail > Templates and change the "From" address to the email address you have prepared. It's recommended that you send some test emails to make sure the settings have been configured correctly.

Before:

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