How do I manage the contract for a blue badge?

Created by Mark Eves, Modified on Fri, 1 Mar at 3:16 PM by Alfie Jennings

The initial STATUS for all Blue Badge Contracts must be set to “OPEN”.
The START DATES for all Blue Badge Contracts have to be CURRENT. The DfT will not accept any Blue Badge orders that have a Start Date set in the past.

A CUSTOMER PROFILE for the BLUE BADGE HOLDER has to be ASSIGNED TO THE

CONTRACT, as this will be printed onto the Blue Badge.

Additional criteria for the Blue Badge includes the following: ELIGIBILITY, DELIVERY TO, DELIVERY OPTION, APPLICATION CHANNEL. Please note that Fast Track is only available for Home Delivery.

A Contract Status can only be changed from “OPEN” to “NEW” when all of the above criteria is correctly configured. This will then gather all of the required information for the DfT to print the Blue Badge for delivery. Once successful, the Contract Status will change to “ACTIVE”, and provide the Blue Badge number in the “CONTRACT REFERENCE NO.” field.