How do I send a reminder to the customer to renew their blue badge How to replace a Blue Badge?

Once a Blue Badge has been ordered and badge number assigned, management of the Badge is carried out within Contracts.

Notifications can be setup against a Blue Badge contract to automatically email the Badge Holder (if email supplied) at any designated period before and after anniversary of the contract.

Alternatively, customers can manage Blue Badge Contracts by exporting Contract Details via the Action button – “Contract Details”

Contracts can be filtered, formatted, grouped, aggregated, sorted or downloaded into various formats including CSV for managing end dates and expiries in customers preferred applications.

Blue Badge customers can then be contacted via any of the following methods (if provided from the original application) –

• Email


• SMS


• Telephone


• Post