Google Analytics Enhancement

Created by Mark Eves, Modified on Tue, 26 Apr, 2022 at 4:00 PM by Mark Eves

The Google Analytics feature on MCS has been updated to GTAG JS to reflect the following changes:



  1. Include domain and page – The active page shows domain/page. For example mycouncilservices.com/login will be shown when a user is on the My Council Services website login page.


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  1. Logging of events – When a user submits a service request on the portal the submission will be captured with the catalogue and form name under the Real-time -> Events. For example the screenshot below displays an event where the user has submitted the service request on the form named radio group check.


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Note – The councils can add their domain under Administration -> General -> Google Analytics and put it in the Linker Domain field as shown in the screenshot in order to enable cross-domain tracking.


 


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It is an optional field. This should be used when the customers want to enable the logging of events for forms across the website and to track back and forth across domains automatically.

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