How do I download service request information from the analytics tab?

Created by Mark Eves, Modified on Tue, 10 Jan, 2023 at 2:56 PM by Alfie Jennings

Click on "Service Export" within the Analytics tab.


 


You will be taken to the following screen. From here, you can select the catalogue and form you want to generate a report from.


Select the date parameters of the search, and then click on  Select Question(s) .


 


A pop-up will appear on the page, and the questions from the chosen form will display. Select the appropriate questions that you wish to draw information from.


Click on  Select  at the top of the pop-up box when finished.


 


The pop-up window will disappear. Click on  download  to generate the report.


The answer value information from the selected questions will display. If you only want the selected fields to appear, click on the "Actions" button, and then "Select Columns". Note that you can also "Download" the information in CSV, HTML, or Email format.



 


 




 

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