How do I import tasks in bulk? (v8.5 - 4th April 2020)

Created by Mark Eves, Modified on Tue, 26 Apr, 2022 at 3:59 PM by Mark Eves

The system provides organisations with the ability to import large amounts of data in bulk, using CSV files. For instance, you can gather task data, place this data in a CSV file under specific headings, and then upload the file. The system will then process the data overnight.


 


What steps do I need to follow to import task data in bulk?


1. Go into the Tasks module, and click on the  Action  button.


task_upload_2.png


 


2. The following will appear on the screen. Click on "Import".


task_upload_1.png


 


3. You will be taken to the following screen. This is where you can upload CSV files, and view the results. You will first need to get a copy of the CSV file template needed.


Click on  Download Template  to save the template file to your computer.


task_upload_3.png


 


4. The template file should look similar to the following. There are multiple fields to fill out, which are explained in further detail below.


task_new_upload.png


 


5. The following applies to both regular task uploads.




    type  


The code given to the task type.


- Required = Yes


- Status = Existing field


- Example = TEST_TASK  







    subject  


The subject of the task.


- Required = No


- Status = New field


- Example = Collect rubbish  







    description  


The description of the task.


- Required = No


- Status = New field


- Example = Lots of black bags  







    action  


What needs to happen to complete the task.


- Required = No


- Status = New field


- Example = Collect the black bags  







    startDate  


The starting date of the task.


- Required = Yes


- Status = Existing field


- Example = 10-APR-20  







    startTime  


The starting time of the task.


- Required = Yes


- Status = Existing field


- Example = 13:30  







    endDate  


The ending date of the task.


- Required = Yes


- Status = Existing field


- Example = 10-APR-20  







    endTime  


The ending time of the task.


- Required = No


- Status = Existing field


- Example = 14:30  







    duration  


The duration of the task.


- Required = No


- Status = Existing field


- Example = 1:00  







    owner  


The email address of the person responsible for task completion.


- Required = No


- Status = Existing field


- Example = [email protected]  







    group  


The group name that the task owner belongs to.


- Required = No


- Status = Existing field


- Example = iTouchVision  







    uprn  


The address UPRN of the task location.


- Required = No


- Status = Existing field


- Example = 100123456789  







    people  


The email address of the customer related to the task.


- Required = No


- Status = Existing field


- Example = [email protected]  







    asset  


The code given to the asset related to the task.


- Required = No


- Status = New field


- Example = ASSET_01  







    chargeType  


The type of cost charged for this task.


- Required = No


- Status = Existing field


- Example = fixed  







    chargeReference  


The reference for the charge.


- Required = No


- Status = Existing field


- Example = test  







    chargeDate  


The date when you are able to bill for the charge.


- Required = No


- Status = Existing field


- Example = end_of_month  







    chargeCost  


The cost for the charge.


- Required = No


- Status = Existing field


- Example = 20  







    chargeCurrency  


The currency for the charge.


- Required = No


- Status = Existing field


- Example = GBP  







    chargeTax  


The VAT or tax for the charge.


- Required = No


- Status = Existing field


- Example = vat  





 


6. Insert all the details required, and save the changes you have made to the template file. Upload the CSV file you have created.


Click on  Submit 


 


7. The data will be implemented onto your system overnight. You can return to this page to check the results of the file upload.


 

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