How to order a Blue Badge? 

Should an Application be “Approved” from either the initial Application or from an Assessment then a Contract will need creating which will finally trigger integrations to order a Blue Badge from Valtech for Printing & Delivery.

The Contract can be configured against the Service Request that has been submitted. By clicking on the “Contract” button within the Service Request –

The following will appear on the screen. Please note that all fields marked with a red asterisk are mandatory in order to proceed further.

For “Customer” Blue Badge Contracts –

Select the following options before “Add contract” –

**Customer role will vary between sites depending on customer Contracts.

A contract will now appear in the Service Request “Contracts” section –

Click “Edit” to proceed.

The full Contract will now be displayed – (Please see the Dynamic data section)

The Dynamic data section, ”Order Blue Badge” will need completing with the following mandatory options so integrations can include them for ordering a Blue Badge from Valtech for Printing & Delivery –

Eligibility - The following are the eligibility short codes for awarding a Blue Badge - PIP, DLA, AFRFCS, WPMS, BLIND, WALKD, ARMS, CHILDBULK, CHILDVEHIC

Assessment Type – Source – DESK, PHONE, APPEAL, GP (Welsh Only)

Issue as Not for Reassessment – Should the Applicant have a permanent disability then not further assessments required – Automatic Eligibility.

Delivery to – Home or Council

Delivery option – Standard or Fast (Fast Track - only available for Home deliveries)

Application channel – Online, Paper, Phone, In person

Once all contract details are complete change the Contract Status from “Under Review BB” to “New BB”

The Blue Badge integration scheduler (running every 30 minutes) will now pickup any Contracts with Status “New BB” for processing into Valtech.