Receiving Emails on Demo
Why am I not receiving emails on Demo?
This guide has been written to explain why you may not be receiving emails that are sent on the Demo platform.
When an email is sent on the Demo platform, to receive the emails, your email address must be on the CC list. Everyone on this CC list is sent the email, regardless of who the email has been configured to be sent to.
How do I add my email to the CC List?
To add an email to the CC list, go to Administration, then go to ‘Mail > Templates’
At the top of this page, enter your email address in the CC list, separating each email with a comma:
The email address list should obey the following formatting:
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