About this guide
This guide provides an overview of how to configure footer pages within the V5 Customer Portal. It explains how to create footer pages, and how to control the display order of footer items. The guide is intended for administrators responsible for maintaining customer portal content and layout.
Configuration
How is the editable footer configured?
Previously, the 'Contact us', 'Privacy policy', 'Cookies', 'Accessibility', and 'Help' pages were managed under Administration > Portal V5 > Themes and these were the only pages visible in the footer. The footer will now instead display Pages defined in Administration > Portal v5 > Pages.
On the page detail screen, there is a section where you can select the page type:
Header – If selected, the page will be available for inclusion in the main header/banner menu.
Normal – If selected, the page will appear within the Service and also be available as a starting page option.
Footer – If selected, the page will appear in the footer section of Portal V5.
Pages marked as Footer will appear at the bottom of the Portal V5 footer.
Administrators can configure the display order of footer pages using a sequence (1–5). Currently, a maximum of 5 pages can be set as Footer type.
By default, all pages are set to 'Normal' type, and administrators can adjust the type as needed.
We will import the existing page data (footer data from Administration > Portal v5 > Themes) for clients who have already configured these pages, so there will be no disruption to existing setup.
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