What are Rules used for?

Created by Mark Eves, Modified on Tue, 26 Apr, 2022 at 3:57 PM by Mark Eves

Rules are used to automate the workflow within the system i.e. assign an owner, send an email on a status change to the submitter of the report.


 Each rule is part of a Process. There are two types of rules:-



  1. Event-driven, meaning something must happen for the rule to start,

  2. Time-based, meaning after a given time the rule starts.


For a rule to work the system will test if its conditions to run are met. If they are met then the rule will complete the actions.

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