Branding Requirements - URL Masking

3. URL Masking

URL Masking enables you to customise your MCS Customer Portal and Short URLs with a domain name of your choice.

This should ensure that there are no WCAG considerations, or any issues with browser compatibility.  Your authority name and look and feel will be incorporated into your branding and styling.

The process involves the creation of a sub domain e.g. my.council.gov.uk allowing you to continue to work with the existing environment. 

1. Your Action: Confirm the domain name you wish to use i.e. my.councilname.gov.uk.

2. MCS Action: We will send you the Certificate Sign-in Request File (CSR) file for this domain.

3. Your action: Using the above CSR file, you will need to purchase the appropriate certificate, generate, and send us the updated certificate.  This needs to be for Apache.

2. MCS Action: our side, we will- 

1. Update the server configuration, 
2. Enable access for port 443, 
3. Configure the required SSL (Secure Sockets Layer) for this URL,
4. Add the DNS (Domain Name System) zone.

Your action: Finally, you need to enable the ‘A’ .e.g. my.council.gov.uk record on you DNS zone and point to the IP which we confirm to you.

Your action: Once the A Name is in place, the council will need to test payments if enabled on their system.

Your Action: To configure URL for iFrames, the Short URLs need to be pre-fixed as follows:-  

           => iFrame Source : https://iweb.itouchvision.com/portal/f?p=customer:category_link:::::CUID,LANG:3C290708A90239016313FE02531401A8CDA0EDF4

           => Change it to : https://my.council.gov.uk/portal/f?p=customer:category_link:::::CUID,LANG:3C290708A90239016313FE02531401A8CDA0EDF4

So simply, change the iFrame URL from iweb.itouchvision.com to my.council.gov.uk. as an example.

Please note, the Short URL for a form can be taken from Forms settings within Forms Builder, but the name cannot be updated in these settings.  They will need to be taken and then updated from this point.

Note

 This is a chargeable configuration option. There is an initial set-up cost followed by an annual charge for the renewal of the appropriate certificates.